Privacy Policy

This privacy policy explains how Rainton Bridge Motors ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Rainton Bridge Motors is the data controller responsible for your personal data. You can contact us at:

  • Address: 41 Bridle Way, Houghton le Spring, Tyne and Wear, DH5 8NQ
  • Email: sales@rbmotorsltd.co.uk
  • Telephone: 07545 912820

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at sales@rbmotorsltd.co.uk or by telephone on 07545 912820.

What our customers say about us

Our Reviews

Just purchased a VW Scirocco from Jamie at Rainton Bridge motors for my son, Excellent service from the start to final paperwork completion, Jamie is very trustworthy and a pleasure to deal with, nothing was too much bother. The car was immaculate inside and out with all the paperwork in order, he even delivered the car to my house and surprised my son who had no idea he was getting it. I would have no hesitation in recommending anyone interested in any of his cars to give him a call
— Darren Yorke
Bought a lovely Peugeot 3008 this week he went above and beyond everything agreed as it was advertised presented excellent so friendly would definitely recommend Jamie a great experience nothing was a bother
— John Carter
Purchased a Mazda CX-5. Car was in great condition, the buying experience was faultless, and Jamie was a delight to work with. A+++++ Highly recommended.
— Paul Nedley
Jamie was so helpful lifted us at airport took us to his house to lift our immaculately prepared new car 5 star service with a personal touch.
— John Benson
I had an excellent experience purchasing a Ford Ranger from Rainton Bridge Motors. The dealer offered a very competitive price and provided a very reasonable delivery fee, meeting me all the way in Peterborough as I was traveling from London. He was incredibly patient and understanding when I faced some issues with the bank transfer and demonstrated a high level of honesty and professionalism throughout the entire process. I highly recommend them to anyone in the market for a vehicle.
— Eoin O'Brien
5 star experience. From the initial viewing of the car, to a local area test drive, to part-exchange of my vehicle, to picking up the car the following week, to the completion of required documentation, and to the final transfer of funds. Brilliant purchasing experience, due to no pressure applied to the initial sale of the car. Equally, all car pre-history documentation was available to view, on the day, and I was also offered the ability to have a short test drive of the vehicle on the day. I highly recommend Rainton Bridge Motors Ltd, and was even offered a sandwich whilst completing final transfers of documentation, the following week.
— Redders 13
Jamie was very helpful and polite, great car was perfect. Best quality and service I have experienced from any dealer, very welcoming and treated me with great respect. Lovely Merc I got, was amazing. Best dealer about 👍
— Adam Burnham
By chance, we found Jamie, and from start to finish, the first call to driving away in a car we have been looking for a while has been a pleasure. Very professional and courteous. Nothing is a bother. Even pointed out a minor issue that i hadn't spotted. I have com plete trust that his cars are carefully selected presented and sold to a high standard and with a warranty offer to back it up. Excellent experience. We will definitely do business with Jamie again.
— Tiernan Hawley
A great buying experience from Rainton Bridge Motors - Jamie was a pleasure to deal with from start to finish and really happy with our new car.
— AJ
The attention to detail from Jamie, in listening to what we were looking for was brilliant. Taking our wish list and matching it with a lovely VW Arteon. Jamie is not pushy, he’s very relaxed and makes buying a car feel like an easy experience! We will definitely use Rainton Bridge Motors again. Keep up the good work.
— Morgan Stanton
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