Privacy Policy

This privacy policy explains how Rainton Bridge Motors ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Rainton Bridge Motors is the data controller responsible for your personal data. You can contact us at:

• Address: 41 Bridle Way, Houghton le Spring, Tyne and Wear, DH5 8NQ
• Email: sales@rbmotorsltd.co.uk
• Telephone: 07545 912820

What information we collect

We may collect and process the following information about you:

• Your name and contact details (such as address, email address and telephone number).
• Information you provide when enquiring about, purchasing or financing a vehicle.
• Vehicle and part-exchange details relevant to your enquiry.
• Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

• Respond to your enquiries and provide the products and services you request.
• Process vehicle sales, finance applications and related paperwork.
• Meet our legal and regulatory obligations.
• Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at sales@rbmotorsltd.co.uk or by telephone on 07545 912820.